Tech Support System

Complete support ticketing system for technical issues with filtering, logging, notes, assignment, and description of resolution.

  • Automatic testing for site minimum requirements on the accessing device
  • User-initiated support ticketing system with ability to add additional information and close tickets
  • Direct routing of particular ticket topics to certain admins
  • Admin assignment of tickets to individual admins
  • Tracked ticket response to user
  • Ability to make notes on the ticket
  • Capability to close and reopen tickets
  • Logging of ticket activity

Online Learning Networks

Success requires a lot more than technology. We have our own online learning network (some might call it a Learning Management System or LMS) designed to satisfy the demands of the audience first and then report all activity to administrators.

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